FAQs

All orders placed before 4PM will be shipped the next day. Orders placed beyond the 4PM cut-off time will have to wait another day.

Yes. We believe that adding our food to your dog's current diet improves the meal's overall taste and nutrition. However, to reap the full nutritional benefits of our recipes, we recommend feeding them 100% of The Canine Cooks' meals.

The transition period can take 5-7 days. Your dogs current food and our food will be mixed in together, with our/new food increasing in amount until it becomes 100%.

1 to 2 days - 75% of current food to 25% new food

3 to 4 days - 50% of current food to 50% new food

5 to 6 days - 25% of current food to 75% new food

7 days and beyond - 100% of new food

A general practice is to feed adult dogs 2-3% of their body weight daily. As an example, a dog weighing 5 kilograms means 100-150 grams of food per day - that's 5,000 grams multiplied by 0.02 or 0.03

• Toy dogs (1 - 5kg), 20 - 150g
• Small dogs (5 - 10kg), 150 - 300g
• Medium dogs (10 - 25kg), 300 - 750g
• Large dogs (25 - 45kg), 750 - 1350g

This is meant to be a guide, as individual needs of adult dogs vary depending on factors such as age, weight, activity level, metabolism, breed, etc. Some may need more food, some less. Adjust feeding amounts accordingly.

Puppies require more food than adults. Feeding 2-3x the adult feeding amount is considered normal, to support their nutritional needs for proper growth and development.

For pregnant and nursing dogs, free-choice feeding is highly recommended

Adult dogs can be fed 1-2x daily.

Puppies need to be fed more frequently, 3-4x daily within their first year. Growing pups need a lot of nutrients to support their development but their smaller) tummies can only take so much food at a time, so they need to be fed more often.

Pregnant and nursing dogs should have easy access to food whenever they want to eat. Remember, they aren't just eating for themselves!

Regardless of age, dogs need fresh water available at all times.

A general practice is to feed adult dogs 2-3% of their body weight daily. As an example, a dog weighing 5 kilograms means 100-150 grams of food per day - that's 5,000 grams multiplied by 0.02 or 0.03

• Toy dogs (1 - 5kg), 20 - 150g
• Small dogs (5 - 10kg), 150 - 300g
• Medium dogs (10 - 25kg), 300 - 750g
• Large dogs (25 - 45kg), 750 - 1350g

This is meant to be a guide, as individual needs of adult dogs vary depending on factors such as age, weight, activity level, metabolism, breed, etc. Some may need more food, some less. Adjust feeding amounts accordingly.

Puppies require more food than adults. Feeding 2-3x the adult feeding amount is considered normal, to support their nutritional needs for proper growth and development.

For pregnant and nursing dogs, free-choice feeding is highly recommended

IF DELIVERED FROZEN: Unopened food should be placed in the freezer, only to be moved to the fridge to defrost 12-24 hours before feeding.

Food already opened can be placed back in the fridge (preferably the coldest part) but must be consumed within 5 days.

Our food can be safely kept up to 6 months in the freezer from the time it was cooked. Always follow the best before date label on your package.